Frequent eye contact is a sign of:
a. Nervousness and anxiety
b. Affection or interest
c. Rejection in settings where social distance is maintained
d. Boredom in the listener where intimate distance is maintained
Small group communication:
a. Is less complex than interpersonal communication.
b. Is more spontaneous than public communication.
c. Is more formal than public communication.
d. Involves clearly differentiated speaker and listener roles.
To give an effective speech, the presenter must analyze all but the following:
a. The audience's age and experience.
b. The audience's educational level.
c. The training of the audio technicians.
d. The audience's feedback during the presentation.
Communicating with groups and people outside the organization involves communicating with _____________.
a. Suppliers
b. Service companies
c. Customers
d. All of the given options